Haiti Displacement Sites Log 855 Feedback Entries as Referral Resolution Improves
CCCM Cluster quarterly analysis finds a rise in resolved referrals but persistent gaps, with most unanswered cases concentrated in Port-au-Prince.
Seven humanitarian partner agencies operated community feedback mechanisms across 78 displacement sites in Haiti between July and September 2026, according to a report by the CCCM Cluster, co-led by UCLBP, DGPC and IOM and published via ReliefWeb and cccmcluster.org. The cluster coordinates site management for displaced populations in a context marked by insecurity and sudden displacement. During the quarter, 855 feedback entries were received, a 19% decrease from the baseline but an increase on the 692 entries logged the previous quarter. The report states 98% of feedback consisted of requests for assistance, services or repairs. Education referrals rose significantly, 82% of which related to an inability to afford school fees, with Port-au-Prince sites accounting for 43% of them. Most feedback (85%) was submitted by CCCM staff. Among vulnerable households, roughly 50% were female-headed and 15% elderly-headed. Of 416 completed referrals, 25% were reported successfully resolved, 15 percentage points above baseline, while 60% expired after providers failed to respond within 60 days. Streetlight and non-food item kit referrals recorded the highest resolution rates, at 54% and 53% respectively. Port-au-Prince accounted for over 65% of all expired referrals, according to the report.